Frequently asked questions
What is the return policy?
We want you to love your purchase. If for any reason you’re not fully satisfied, you can return your order within 30 days.
Simply send us an email with your order number and the product you’d like to return, and our support team will guide you through the process.
When will I get my order?
At Desire & Sleep, we keep things simple: every order ships the same day, with free shipping included – always.
Delivery times may vary depending on your location, but your package will always be on its way within hours of your purchase. No hidden fees, no waiting around – just fast, free, and reliable shipping because we truly appreciate your trust in us.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Is shipping always free?
At Desire & Sleep, we believe in keeping things simple and rewarding our customers. No hidden fees, no surprises at checkout – just free shipping on every order, every time.
Wherever you are, your order ships to you at no extra cost, because we truly appreciate your trust in us.