Privacy Policy

Privacy Policy – Desire & Sleep

At Desire & Sleep, we value your privacy and the protection of your personal data. In this privacy policy, we explain which data we collect, why we collect it, and how we protect it.

This policy applies to all services of Desire & Sleep (www.desireandsleep.com).

1. Who We Are

Desire & Sleep is a Dutch startup born from our own experiences with sleep and stress challenges. Our mission is to create calming, supportive solutions that help people unwind, recover, and enjoy deeper, more restful nights.

Company Information
M.F.J.J. Projects
De Tiend 43, 5076 GZ Haaren, The Netherlands (NO VISITING ADDRESS)
Email: info@desireandsleep.com
Chamber of Commerce (KvK): 97371998
Location: The Netherlands

2. What Data Do We Collect?

When you visit our website, place an order, or contact us, we may collect the following data:

  • First and last name

  • Address details

  • Phone number

  • Email address

  • Payment details

  • IP address

  • Order history

  • Technical information about your browser and device

3. Why Do We Collect Your Data?

We only use your data for the following purposes:

  • To process and deliver your order

  • For customer service and support

  • To send service messages (such as shipping confirmations)

  • To improve our website and services

  • To display personalized advertisements (if consent has been given)

4. Legal Basis for Processing

We process your data only when:

  • It is necessary for the performance of a contract (e.g., your order)

  • You have given consent (e.g., for a newsletter)

  • We have a legitimate interest (such as fraud prevention or website analysis)

  • We are legally obliged (e.g., for tax purposes)

5. How Long Do We Keep Your Data?

We do not store your data longer than necessary. For example:

  • Order data: 7 years (tax legislation)

  • Email communication: up to 2 years after the last contact

  • Newsletter data: until you unsubscribe

6. Do We Share Your Data?

We only share your data with third parties when necessary to provide our services, such as:

  • Payment providers (e.g., Mollie)

  • Delivery services (e.g., PostNL or DHL)

  • Hosting partners (e.g., Shopify)

  • Analytics tools (e.g., Google Analytics)

These parties may only use your data on our behalf and not for their own purposes.

7. Cookies

Our website uses cookies to improve the user experience and to display personalized content and advertisements.

During your first visit, we will ask for your consent to place cookies.

For more information, please refer to our Cookie Policy (optional separate page).

8. Security

We take appropriate technical and organizational measures to secure your data, such as:

  • SSL encryption on our website

  • Secure payment environment

  • Customer data accessible only to authorized staff

9. Your Rights

You have the right to:

  • Access your data

  • Have your data corrected or deleted

  • Object to processing

  • Withdraw your consent

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Would you like to exercise one of these rights? Please contact us at info@desireandsleep.com.

10. Changes

This privacy policy may be updated in case of changes in legislation or company operations. The most recent version will always be available at www.desireandsleep.com.

Last updated: July 2025